Orders & Returns

FAQ

• I bought iTest Pro socket tester on Amazon and I wish to return it, Who should I contact amazon or you directly?

  Any product you purchase directly from Amazon will be under Amazon responsibility. Need to return it to them by their Return policy

• I bought iTest Pro socket tester directly from your website and 30 days haven’t been passed yet ,I found that I did a mistake and now I wish to return it. What should I do?

  You have 30 days money back guarantee in any case you wish to return it. If you did not open it, you will not pay nothing,Please send it be method that will make sure the Socket tester will not be damaged during the shipment. Our address: Westendstraße 28 60325 Frankfurt am Main Germany.

• I bought iTest Pro socket tester directly from your website and more than 30 days have been passed, can I return it?

  Only in rarely cases the iTest Pro socket testers are damaged. In case the socket tester you bought is damaged, please send it to our address in Westendstraße 28 60325 Frankfurt am Main,Germany. Our technical team will check it and will approve the financial department to refund your purchasing amount in 100%. If 30 days already passed and the product is working correctly you will not be able to get refund.